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Provide a Finance Overview To Your Customers
Regardless of how much you may have changed your sales process, customers still fear the finance department. Thats because we still hear horror stories about how customers have literally been robbed by dishonest dealerships. So its only natural for them to be skeptical of the process. When you greet your customers, simply explain that youd like to begin by providing them with an overview of the financial services process. Use an outline that the customer can look at while you provide the …
