Archive for the ‘dispute’ tag
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An introduction to the Financial Ombudsman Service by the chief ombudsman, David Thomas
David Thomas, the chief ombudsman, introduces the Financial Ombudsman Service and explains what to do if you have a complaint with your bank, insurance company or finance firm and havent been able to sort it out.
Financial Ombudsman Service video-clip – ‘My card got stopped abroad’
The Financial Ombudsman Service is a free service set up by law to settle complaints between consumers and businesses providing financial services. If you have a complaint about your bank, insurance company or finance firm that you’ve not been able to sort out, the ombudsman may be able to help. This video is about a consumer’s bank card being stopped while abroad and shows how to bring a complaint to the ombudsman service. Find out more about the ombudsman at www.financial-ombudsman.org.uk …
